Refund Policy

This Refund Policy explains when refunds may be issued for services provided by DODOIPTV. By purchasing a subscription, you acknowledge and agree to the terms outlined below.

Eligibility for Refunds

Because our services are digital and delivered instantly, refunds are generally not offered once access details have been provided. However, we will consider refund requests in the following situations:

Technical problems that prevent service activation and cannot be resolved
Duplicate payments made by mistake
Billing errors confirmed by our team

Non-Refundable Situations

Refunds will not be granted in these cases:

Device incompatibility that wasn't checked before purchase
Internet connection issues on your end
Incorrect setup or configuration by the user
Simply changing your mind after service activation

Trial and Testing

Whenever trial options or test periods are available, we strongly recommend evaluating compatibility before committing to a longer subscription.

Requesting a Refund

To ask for a refund review, contact us within 24 hours of your purchase and provide:

Your order or transaction reference number
The email address used when purchasing
A clear explanation of the issue you're experiencing

Every request is reviewed individually. Approval of refunds is at the sole discretion of DODOIPTV.

Processing Time

If your refund is approved, processing times may vary depending on your original payment method and financial provider.

Contact Information

For questions about this Refund Policy, please reach out to us at:

Email: contact@dodoiptv.live
Website: https://smartiflix.ltd